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Home > Policies
General Policy Information

Shipping
Payments
Returns
Your Privacy
Disclaimer

Shipping Policy (Lower 48 United States Only)

•Our shipping carriers are UPS and USPS. At order checkout you will have different shipping methods available for these services depending on the location of the delivery.
• Postal boxes, army bases, and international orders must ship USPS only.
• Most orders are shipped out same or next day depending on stock availability.
• Once your package ships you will be notified via the email address you supplied with the tracking number (if applicable) and shipping information. Your tracking number is also available on our website. You can find this order information by logging in and going to your Account Orders Page.
• We do NOT request or require a signature for deliveries, but we cannot force the driver to leave the package if no one is home. It is sole discretion of your driver whether or not to require a signature.   This also applies to any special shipping instructions that you have asked us to include with your order.
• UPS and USPS do not deliver on weekends or holidays.  Please do not include these days when estimating your expected delivery date.
• A $10 fee will be assessed for shipments that are either re-routed after leaving our warehouse or are incorrectly addressed due to customer error.  Shipping labels are generated directly from the shipping information you have entered; If provided with an incorrect zip code or other addressing error (e.g. incorrect or missing apartment number), the $10 fee will be assessed.

Payment Policy

Credit and Debit Cards
• We accept Visa, MasterCard, Amex, and Discover.
• To protect your privacy, we will ask you to enter your credit card number, expiration date & card verification code (The three digit number on the back of your card).
• Please have all appropriate information including the cardholder’s billing address. Credit cards are checked thoroughly to verify billing address.
• We reserve the right to ship only to the billing address of the credit card.

Paypal Payments
By using your Paypal account or signing up for one during order, you can pay directly through their services while still finishing your order on our site.

Google Checkout
Just like Paypal, you can use your “Google Checkout” account or sign up for one during your order and pay with their services. However with this service you complete the order on the Google Checkout website. There is no drawback doing this for either party, it’s just a matter of preference.

Return Policy

• All issues and concerns regarding orders must be reported within 24 hours of receiving product.
• Returns are only allowed on unopened products and can take up to a week to credit your account after receiving.
• You may ship the products back with by any carrier or method that you choose, however you must obtain and provide us with a Tracking Number from the carrier so we can track the package and not lose it in transit.
• We are not responsible for any lost packages in transit back to our facility. Please protect yourself by shipping the product with insurance.
• You are responsible to pay for shipping the product back to our facilities and you will not be refunded for any shipping charges that you incurred in the order process.
• Items returned that are opened or have evidence of being tampered with will not be refunded or shipped back to you. Note in this event that we claim further ownership of these items which are now considered scrap or unusable product.
• Orders sent back without return authorization number will be refused.
• 10% restocking fee will be charged on all returns.
• Shipping charges cannot be refunded.
• Any damaged product must be received by Stronger Nutrition before an account is credited or another product is re-shipped.

Privacy Policy

Secure Shopping
All of your information, including your card number and addresses, are transmitted over the Internet using Secure Sockets Layer (SSL) technology. SSL technology causes your browser to encrypt your information before transmitting it to our secure server. SSL technology, an industry standard, is designed to prevent someone other than us from capturing and viewing your personal information. Since any order information you provide to us on our website will be transmitted using a secure connection, if your Web browser cannot support this level of security, you will not be able to order products through us.

Authentic SSL encryption and Certification
Our SSL certification is complete with Thawte . You can verify our certification with Thawte, click here.

Credit Cards
Credit card numbers will be used only to fulfill your order. We do not store or save your credit card information. Your credit card information is securely passed directly to our credit card processing merchant (Paypal). This way, even if someone else accesses the account information stored on your computer, they won't be able to use your credit card.

Cookies
A cookie is a very small amount of text data that our website sends to your browser, which may then be stored on your hard drive so we can remember you when you return to our site and so that you can fill up a shopping cart with products. Like almost all ecommerce sites today; to shop on our website we require that you accept cookies.

Client Script (Javascript)
To place orders on our site your browser must have javascript enabled. To enable javascript on your specific browser click here.

Web Browsers
Our site currently only supports Firefox and Internet Explorer browsers. To improve your website experience we recommend that you use the latest version of your browser.

Your Information
We NEVER sell any information to anybody. We will not give your personal information to other companies so they can call you or send bulk mail and e-mail to you. You can feel safe giving us your information. Our site uses an order form for you to purchase products and services. Your contact information is used to get in touch with you when necessary. You may opt-out of receiving future mailings; just check the opt-out of mailings checkbox on your account info page.

Disclaimer

STRONGERNUTRITION.COM PROVIDES THIS SITE AND ITS CONTENTS ON AN "AS IS" BASIS AND MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH RESPECT TO THIS SITE OR ITS CONTENTS. STRONGERNUTRITION.COM DISCLAIMS ALL SUCH REPRESENTATIONS AND WARRANTIES, INCLUDING FOR EXAMPLE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN ADDITION, STRONGERNUTRITION.COM DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THIS SITE IS ACCURATE, COMPLETE OR CURRENT.

The statements made about products have not been evaluated by the Food and Drug Administration (U.S.). They are not intended to diagnose, treat, cure or prevent any condition or disease. Please consult with your own physician or health care practitioner regarding the suggestions and recommendations made at StrongerNutrition.com.

Except as specifically stated on this site, neither StrongerNutrition.com nor any of its directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.

Testimonials appearing on this site reflect real life experiences of those who have used our products. However, results may vary. The testimonials are not necessarily representative of all of those who will use our products.

These testimonials are not intended to make claims that these products can be used to diagnose, treat, cure, mitigate or prevent any disease. These claims have not been clinically proven or evaluated by the FDA.

Stronger Nutrition cannot be held responsible for any typographical errors or misinterpretation of policy within www.strongernutrition.com and reserves the right to change prices and policies at anytime without prior notice. Stronger Nutrition is not responsible for health and fitness claims or any guarantees made by manufacturers for any products. All guarantee issues and concerns related to products must be handled through the specific product manufacturer and/or their parent company.